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Fraud Prevention

Fraud Prevention

Tips to help you stay safe

What you need to know

As a business owner or manager, it's critical to remain vigilant when it comes to the security of your finances. Fraud is an ever-present risk, particularly in the online banking world. Learn to identify and prevent it, and report any suspicious activity promptly. Take proactive steps to safeguard your financial assets and seek guidance from your financial institution. By staying vigilant, you can prevent potential losses and reputational damage.
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How to Spot Fraud

We prioritise the security of your personal and financial information. It's essential to note that we will never ask you for sensitive details like your Digital Banking login credentials, Credit / Debit Card number, CVV, PIN, OTP, or answers to your security questions.

If anyone claiming to be from RAKBANK contacts you and asks for these details, please be aware that this is a fraudulent practice. Do not share this information via email, SMS, or over the phone. Protect your personal and financial information by staying vigilant and only sharing sensitive details through secure channels.

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What You Need to Do to Prevent It

It's important to be able to identify a genuine RAKBANK website to protect yourself from fraud. Here's how you can do that:

  1. Click on the padlock icon in your browser window (located near the URL).
  2. Click on the 'View certificates' link to see the certificate details.
  3. Verify that the SSL certificate issued to RAKBANK is valid by checking that it has an expiration date and is issued by a trusted certificate authority like Symantec.

By following these steps, you can ensure that you're accessing a genuine RAKBANK website, and protect yourself from phishing scams and other fraudulent activities.

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