Security tips

Secure your computer 

• Always use a trusted computer and avoid using a shared or public computer for banking.
• Ensure your computer is equipped with an antivirus and firewall to prevent malware infection. 
• Update your computer regularly, especially the antivirus software, web browser and operating system.
  
  

Do not miss important banking signposts designed to provide you with fraud-detection information

• Type in the bank's website address to browse the bank's web page.
• Do not use your banking password for anything else, such as your email account.
• Pay attention to the last logged-in date and time.
• Periodically review your beneficiaries to ensure only beneficiaries added by you are present in your account.
  
  

Be careful while travelling

• Consider enabling roaming when out of the country so that you do not miss important notifications from RAKBANK.
• Do not use unsecure Wi-Fi access points like those at airports.

 

 

 

Vishing is the act of using the telephone in an attempt to scam the user into surrendering private information that will be used for identity theft. The scammer usually pretends to be a legitimate business, and fools the victim into thinking he or she will profit.

• As a rule of thumb, don’t give out any information over the phone if you’re unsure of who’s calling. If you have any doubts at all, hang up. Credit cards, bills and bank statements should all feature customer service numbers that you can use to see if the call you just received was legitimate.

Malware is an umbrella term used to refer to various forms of hostile or intrusive software, including computer viruses, worms, trojan horses, ransomware, spyware, adware, scareware, and other malicious programs. 

Ransomware is a security threat that has data-kidnapping capabilities. It is a malicious software that denies you access to your computer or files until you pay a ransom.

• Ensure anti-virus software is updated on both your office and home PCs.
• Bookmark websites to ensure you do not accidentally mistype an incorrect address and do not trust links sent over SMS, instant messaging and email from unknown sources.
• Be wary of free screensavers, games, browser add-ons, peer-to-peer (P2P) clients, and any downloads claiming to be cracked or free versions of expensive applications, such as Adobe Photoshop or Microsoft Office.

 

Shoulder surfing, in computer security, refers to using direct observation techniques, such as looking over someone's shoulder, to get information. It is commonly used to obtain passwords, PINs, security codes, and similar data.

• When working on a laptop, ensure that your back is to a wall with no open sides close to you or to enter your passwords in a secluded location.
• When keying in a PIN at an ATM, make sure no one is standing right behind you.